SHIPPING & RETURNS
SHIPPING POLICY
At Pink Giraffe, we carefully process and prepare every order with love. Most orders are shipped within 1–3 business days and typically arrive within 8–20 business days, depending on your location and product availability. Once your order ships, you’ll receive a tracking number by email so you can follow its journey. If you have any questions about your order, our support team is always happy to help.
RETURN & EXCHANGE POLICY
We want you to love your Pink Giraffe experience. If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery and we’ll work quickly to make it right. Returns may be accepted within 30 days for unused items in their original condition. If you need assistance with a return or exchange, simply reach out to our support team and we’ll be happy to help.